Platform, Courier Marketplace and Experts Combine to Eliminate the Risk
If you’re looking to offer same-day delivery, reduce your spend with the big “brown” parcel carrier up to 40%, or downsize your expensive fleet, Grand Junction’s marketplace of 600+ couriers covering 96% of the population in North America makes it easy to work with couriers that meet your needs.
Platform’s Innovative Approach Enables Couriers to Self-Manage Quality
Whether lowering delivery spend 28%, decreasing customer service issues 18%, or decreasing damages and shortages 20%, Grand Junction delivers results. The customer’s delivery experience impacts your sales! Our Software-as-a-Service (SaaS) platform ensures it’s high-quality.
I.O. Metro, a rapidly growing home products retailer, found it costly and difficult to provide the uncompromising customer service throughout the home delivery process, which involved a small network of couriers. Grand Junction gave them in weeks what they had tried to buy and build over several years.
A wholesaler left each distribution center to manage local delivery, making it impossible to standardize service and quality. Grand Junction helped them save millions annually by streamlining operations and shifting volume from traditional parcel carriers to couriers, and grow sales by rolling out new delivery service levels.
United StationersI.O. MetroOfficemaxMcKeesonEnsenda
“Local delivery is an increasingly important part of our supply chain. As we looked to roll out new delivery programs, it became clear that Grand Junction is an absolute necessity when working with couriers. The tools they provide for us and for the couriers are required to create a professional, high-quality delivery experience.”
“Grand Junction’s software gives us real-time information, quality and performance visibility down to the driver level, and the ability to analyze the root cause of spend and service issues. Everything that is needed to drive continuous improvement in our customer delivery operations is in one spot.”
“We evaluated transportation management software systems, but it was quickly apparent they wouldn’t address the unique challenges of local delivery. Grand Junction is full of features that ensure our customers have a high-quality delivery experience, and its marketplace helps us quickly bring on new couriers to support store expansion plans.”
Grand Junction’s app turns your smartphone into a way to work for yourself. After going through a quick and painless qualification process, we let independent drivers join our Driver Marketplace to select from delivery requests from businesses and consumers in their area and work whenever and wherever they want to.
Grand Junction’s Courier Marketplace gets local delivery companies new business. Get in on the rapid growth in eCommerce business, make it simple and fast for small to medium-sized businesses and consumers to work with you, and show big shippers you have the tools to ensure high-quality delivery.